



| core
concepts || the marketing concept |
| marketing philosophies || new marketing
challenges |
The
Production Concept
Holds that consumers favor products that are
available and affordable. Management emphasizes production
and distribution efficiency. Examples include Ford's Model T and Texas
Instruments.
The
Product Concept
| Focuses on the actual product in an effort to continuously
improve quality, performance, and features. May lead to marketing
myopia (the tendency to too narrowly define the scope of one's business).
Consumers buy products for their benefits, not their features. |

Either Bruce or Doug has this sign
displayed prominently in his office: Lack of Planning on Your Part Does Not Indicate an
Emergency on My Part. Care to guess which? Does the sign sound like it's in the office of
someone who practices good customer service? |
|
The
Selling Concept
Views consumers as unwilling customers whose inherent opposition must be overcome to make a
sale. Most often used today for unsought goods (e.g. insurance, organ donation requests).
Tends to encourage sellers to misrepresent their products or services and can lead to
problems in maintaining high customer satisfaction.
The
Marketing Concept
Links the company's success with the consumer's continuing satisfaction. Its
"outside-in" approach starts with a well defined target market and an analysis
of their needs and wants. Then it builds the company's offering around meeting those needs
better than the competition.
The
Societal Marketing Concept
Adds to the marketing concept the idea that the
company should contribute to the betterment of society
as a whole.

What
marketing concept does your organization have? What about Medaille's?

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