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| Product | | Price | | Promotion | | Place |

| Source: Perrault,
William D. Jr. & E. Jerome McCarthy, Essentials of Marketing, 7th Edition,
1997. Chicago: Richard D. Irwin Company. |

| Stages in the PLC | | Market Specific PLC's | | Length of PLC's | | Talk Topic |
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The Product Life
Cycle (PLC) describes the stages a new product idea goes through from
beginning to end. The PLC is divided into five
major stages:
Product Development
Market Introduction
Market Growth
Market Maturity
Sales Decline |
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Total sales of the product, by all companies in
the industry, vary in each of the five stages. They move from zero in the product
development stage, very low in the market introduction stage, to high at market maturity
and then back to low in the sales decline stage. |
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More important, the profit picture changes, too.
These general relationships can be see in the graph below. |
 Sales and profits do not move
together over time.
Industry profits decline while industry sales are still
rising. |
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Product
Life Cycle Stages |
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A particular firm's marketing mix
usually must change during the PLC. Customers' attitudes and needs may change over
the PLC. The product may be aimed at entirely different targets at different stages.
For example, an automobile is a product that provides personal transportation, but
our choice of vehicle changes as our needs and situations change. |

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The Product Development stage begins when the company
finds and develops a new-product idea. This involves translating trends in the macroenvironment, taking diverse pieces of information, and
incorporating them into a product concept. Product
concepts typically undergo several iterations, involving considerable time and money,
before they are exposed to target consumers via test markets. Concepts that survive
test market scrutiny are ready for market introduction. "Time to market,"
or the amount of development time necessary to move from product concept to finished
product, can be critical, especially when competitors are working on similar products.
Forward-thinking marketing managers are using interactive concept testing via the
Internet to obtain faster feedback from target customers and to shorten their product
development timetables.
During the product development stage, sales are zero and
profits are negative (i.e. anticipated future profits are being invested in product
development).
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In the Market Introduction stage, sales are low as a new
idea is first introduced to a market. Customers aren't looking for the product, and
may not be aware of its benefits or advantages over current offerings. In fact, they
may not even know about it. Informative promotion is needed to tell potential
customers about the new product concept. Even
though a firm promotes its new product, it takes time for customers to learn that the
product is available. Money is invested in developing the market in anticipation of
future profits. |
 Most companies experience losses during introduction because they spend a lot
of money for promotion, product, and place development. Of course, they invest the
money in the hope of future profits.
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In the Market Growth stage,
industry sales grow quickly -- but industry profits rise and then start falling. The
innovator begins to make big profits as more and more customers buy. But competitors
see the opportunity and enter the market. Some just copy the most successful
product, or try to improve it to compete better. Others try to refine their
offerings to do a better job of appealing to some target markets. The new entries
result in much product variety.
This is the stage where industry profits are
largest, but it is also when industry profits begin to decline as increased competition
creates downward pressure on prices.
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Market Maturity occurs when industry sales level
off. Competition gets tougher as aggressive competitors have entered the race for
profits. Industry profits continue to go down during maturity because promotion
costs rise and competitors continue to cut prices to attract more business. New firms may still enter the market during this stage. These
late entries skip the early life cycle stages, including the profitable growth
stage. They must try to take market share from established firms, which is difficult
and expensive in a saturated, flat market. Customers who are satisfied with their
current relationship won't be interested in switching to an unknown brand.
In the United States, the markets for most cars, boats,
television sets, and most household appliances are in market maturity. This stage
may continue for many years -- until a new product idea comes along that makes the old
product concept obsolete -- even though individual brands or models come and go.
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 During the maturity phase, less efficient firms can't compete with the
increasing pressure on prices and drop out of the market.
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 Market maturity for an
entire industry may continue for many years, even though individual brands may come and
go.
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During
the Sales Decline stage, new products
replace the old. Price competition from dying products becomes more vigorous, but
firms with strong brands may make profits until the end because they successfully
differentiated their products. They may also
keep some sales by appealing to the most loyal customers or those who are slow to try new
ideas. These buyers might switch later, smoothing the sales decline. |

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Market
Specific Product Life Cycles |
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The product life cycle concept can describe a product class (e.g. gasoline-powered automobiles),
a product form (e.g. station wagons), or a brand (e.g. the Ford Taurus). The PLC
concept applies differently in each case. Generally, however, the PLC is used to
describe industry sales and profits
for a product idea within a particular product market. Sales and profits of an
individual product, model, or brand may not, and often do not, follow the life-cycle
pattern. They may vary up and down throughout the life cycle -- sometimes moving in
the opposite direction of industry sales and profits. Further, a product idea may be
in a different life-cycle stage in different markets. |
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A given firm may introduce or withdraw a
specific product during any stage of the industry product life cycle. A
"me-too" brand introduced during the Market Growth
stage may never get any sales at all and suffer and quick death. Or, it may reach
its peak and start to decline even before the industry reaches the Market
Maturity stage. |
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Market leaders may enjoy high profits during the
market maturity stage, even though industry profits and declining. Sometimes the
innovator brand loses so much in the Introduction
stage that it has to drop out just as others are reaping big profits in the market growth
stage. |
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Strategy planners who naively expect sales of
one firm's individual brand to follow the general product life-cycle pattern are likely to
be rudely surprised. In fact, it might be more sensible to think in terms of "product-market"
life cycles rather than "product" life cycles, even
though the latter term is more commonly accepted and more widely used. |
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How we see product
life cycles depends on how broadly we define the market. About 80% of all U.S. households
own microwave ovens, which would lead some to conclude that microwave ovens are at the market
maturity stage. In many countries, however, they are still early in the growth stage
-- in Switzerland, for example, microwave ovens had a household penetration level of less
than 15% in 1994. U.S. microwave manufacturers can extend their product life cycles
by expanding their distribution to off-shore markets. |
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Product
life cycles also depend on how broadly we define the needs of customers in a product
market, and who the competitors are. Consider, for example, the needs related to
storing and preparing foods. Wax paper sales in the U.S. started to decline when Dow introduced Saran
Wrap. In the early 1970's, sales of Saran Wrap, and similar products,
declined sharply when plastic storage bags became popular. However, sales increased
by the end of the decade. The product didn't change, but consumer needs did -- as
microwave ovens gained in popularity, consumers found that plastic wraps worked very well
in microwave cooking. |
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If a market is defined
broadly, there may be many competitors, and the market may appear to be in market
maturity. On the other hand, if the focus is on a narrow sub-market, and a
particular way of satisfying needs, then we may observe much shorter life cycles as
improved product ideas come along to replace the old ones. |
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Product
Life Cycles Vary in Length |
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How long a whole product life cycle takes, and the length of each stage, varies across products. The cycle may vary from as little as 90 days,
as in the case of Ghostbusters products, to as long as 100 or more years, as for
gasoline-powered automobiles. |
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A new product idea
will move through the early stages of the product life cycle more rapidly when it has
certain characteristics. The fast adoption of Nutrasweet low-calorie
sweetener in the U.S. market is a good example -- it offered a real comparative advantage,
namely fewer calories than sugar without the aftertaste of artificial sweeteners.
Plus, it was easy to communicate the benefits -- Nutrasweet worked well in many
products, such as diet soft drinks, that were already a big part of consumers'
lifestyles. However, in less-developed countries, where malnutrition, not dieting,
is the problem, Nutrasweet does not offer a comparative advantage. |
 Free samples of Nutrasweet chewing gum made it easy for consumers to try the
product without risk.
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Although
the life of different products varies, in general product life cycles are getting shorter.
This is partly due to rapidly changing technology -- one new invention may make
possible many new products that replace old ones. Tiny electronic microchips led
to hundreds of new products, from calculators and digital watches in the early days, to
today's microchip-controlled valves in artificial hearts.Patents for a new invention may not be much protection in slowing down
competitors, who can often find ways to copy a product idea without violating a specific
patent. Worse, some firms find out than an unethical competitor simply disregarded
the patent protection. Patent violations by foreign competitors are very common, and
sometimes a product's life can be over before a case can get through Patent Court
bottlenecks. |
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Shorter life cycles
mean that firms must constantly develop new products in order to stay in business.
Further, they must offer marketing mixes that make the most of the Market Growth stage,
when profits are highest. The company with the
first entry in a product market, sometimes referred to as the "Pioneer" or
"Innovator," usually has an advantage, because they have the opportunity to
establish their brand name in the minds of consumers before competitors enter the
market. However, during the Market Growth stage, competitors are likely to introduce
product improvements. Fast changes in marketing strategy may be necessary, because
profits don't automatically go to the innovator.
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 The first entry into a market often has an advantage, because a brand name
can be established before competitors enter.
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Sales of
some products are influenced by fashion --
the currently accepted or popular style. Fashion-related products generally have
short life cycles, as what is currently popular can change rapidly. Marketing
managers who work with fashions often have to make very fast product changes. Fads have even shorter life
cycles -- do you remember Pet Rocks or Cabbage Patch Dolls? Such
products can be very profitable while their popularity lasts, but it is difficult to
predict which products are going to catch the public's fancy. Further, companies can
be caught short with items that really "take off," and may not be able to meet
demand. With fads, these lost profits opportunities can probably never be made up,
and it is likely the public will be interested in something new before the company can
increase production of the current fad item.
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With on-line shopping
becoming more popular, what will be the effect on product life cycles? Will cycles,
in general, be shorter or longer? Will it affect the whole cycle, or only certain
stages? |


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last update: September 24, 1998
http://toLearn.net/marketing/plc.htm
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